Branding

The Grey Line

A fair game and a good outcome are not the same thing. But brands have been betting on the confusion.

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Management

The Gospel of Product Management

We gave product management the strategic throne, and in doing so, pushed marketing—the discipline that understands customers—to the sidelines, with questionable and predictable consequences.

Larry Vincent/generated in Midjourney

branding

Smile Policies and Other Ways to Trash a Brand

Target’s new smile policy tries to fix the brand from the outside in but real change starts with product culture and giving people a reason to smile.

Larry Vincent/Illustration generated with the assistance of OpenAI’s DALL·E.

personal

The Edits Are Theirs. The Story Is Still Ours.

In a time when diversity is being sidelined and queerness increasingly policed, this is a call to own our stories and confront the rebranding of our rights.