branding

Why is Black Friday Black?

Color names can provide a powerful influence over brand identity--an influence that is often counter-intuitive.

branding

Laying Equity

Several retailers have reintroduced layaway, and the results are surprising. Consumers value what you sell more when they work for it.

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storytelling

Answer the Question

Great stories hinge on a question. This is as true for the great American novel as it is for a business report. To tell a better story, lean on your question.

branding

An open letter

On the eve of a new iPhone, some heartfelt thoughts to Apple and his deadbeat friend.